You may be asked to verify your payment details to ensure security and compliance.
Sumsub does not specify which documents, regions, and data are acceptable, or any other verification conditions. The companies you verify for determine these based on local regulations and internal policies.
The default requirements are listed below.
Accepted documents
You can provide one of the following payment methods:
Bank card
Please upload a photo or screenshot of the card that clearly shows:
Cardholder’s full name
First 8 and last 4 digits of the card number
Expiration date
The CVC/CVV code can be hidden by a piece of paper.
Bank statement
Please upload a photo, PDF or screenshot of your bank statement that clearly shows:
Your full name
Account number
Issue date
Bank name
E-Wallet
Please upload a screenshot of your E-Wallet that clearly shows:
Your full name
Wallet number
Email or phone
Payment service name
Not accepted payment methods
Transaction screenshots without sender information
Screenshots from third-party exchanges without clear ownership details
PDF confirmations where the account holder’s name is missing or differs
FAQ
What if my bank card doesn’t have my name?
Provide the bank card along with a bank statement or a personal account screenshot showing the holder's name. The supporting document must contain the bank card number (the last 4 digits are enough) and match the bank card.