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How to provide your personal information

This article is about typing your personal information during verification: why you are asked for it, which details from your identity and address documents may be required, why they must match, and what to do if you cannot correct a mistake.

Sometimes you need to submit personal information in text format to complete verification.

Sumsub does not specify which documents, regions, and data are acceptable, or any other verification conditions. The companies you verify for determine these based on local regulations and internal policies.

The default requirements are listed below.

Identity document data


The following text information might be required:

  • Your full name (first, last, and middle names)

  • Date of birth

Make sure the data you entered matches the information in your address document.

Address document data


The following text information might be required:

  • Country

  • Street

  • Building number

  • Flat number

  • City

  • Post code

Make sure the data you entered matches the information in your address document.

FAQ


I cannot fix my data, there are no fields for this. What should I do?

In this case, contact the support team for the project you’re verifying. They will provide you with the next steps.

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