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What address documents are accepted

This article explains which documents are accepted as proof of address, which documents can be used instead, which ones are not accepted at all, and who sets these requirements.

To create a verification profile, you may need to submit proof of address.

Sumsub does not specify which documents, regions, and data are acceptable, or any other verification conditions. The companies you verify for determine these based on local regulations and internal policies.

The default requirements are listed below.

Accepted address documents

A default list of acceptable address documents:

  • Utility bill (gas, electricity, water, internet, cable, or landline phone)

  • Bank or credit card statement

  • Lease or mortgage agreement

  • Tax bill

  • Government-issued benefit payment letter

  • Public authority letter

  • Employer’s certificate confirming address

  • Voter registration certificate

  • Vehicle registration certificate

  • Affidavit with seal and signature

What qualifies as alternative

The following documents can also be accepted as proof of address if they include the full address:

  • Passport

  • Identity card

  • Driving license

  • Residence permit

By default, you cannot use the same document to confirm both your identity and address. If you submit an ID document as proof of address, use another document to verify identity.

Not accepted address documents

  • Pension statements

  • Insurance statements and policies

  • Mobile phone or satellite TV bills

  • Medical bills

  • Purchase receipts or pay stubs

  • Neobank statements

  • PO Box addresses (except in certain countries)

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