Skip to main content

What to do if document language is not supported

This article lists languages that are not accepted, those accepted only by some projects, and what to do if your document is in an unsupported language.

Sumsub supports most of the languages, including Korean, Japanese, and Chinese. Cyrillic and Semitic languages are covered as well.

Unsupported languages: Amharic, Bengali, Burmese, Dari, Dhivehi, Hindi, Khmer (Cambodian), Kinyarwanda, Lao, Mongolian, Nepali, Sinhalese, Afar, Dzongkha, Dhivehi, Fijian Hindi, Kurdis, Malay Jawi script, Oromo, Tamil, Tigrinya/Tigrigna, Tibetan.

Supported by some projects: Arabic, Farsi, and Urdu.

How to verify documents in unsupported languages


For documents in unsupported languages, you may provide a professional notarized English translation.

  1. Translate the document using a professional translator or translation agency.

  2. Obtain notarized verification of the translation.

Notarized translation requirements:

  • The document’s information must be clearly readable.

  • The document must present the translator's full name and signature.

  • The document must present the notary's full name, signature, and seal.

You must submit both the original document and the notarized translation.

Examples of acceptable notarized translations:

Did this answer your question?